itSMF USA Fusion 10

September 19 - 22, 2010 (Louisville, Kentucky, United States) 

 itSMF USA Fusion 10 brings together the best minds in the Service Management industry. During the annual convention, industry experts present key insights on ITSM best practices, innovative new strategies, and real world results.

Now in its tenth year, itSMF USA Fusion is much more than a tradeshow. Our convention focuses on knowledge sharing and networking opportunities. As a membership-oriented organization, itSMF USA strives to deliver thought-provoking viewpoints across a variety of industries, ITSM maturity levels, and interests.
itSMF USA Fusion 10 represents your opportunity to join forces with industry experts and your peers to continually drive the evolution of improvement and unite the world of Service Management. Read more

ITpreneurs will be available during the entire event including the following four presentations – we are looking to meeting you in September!

Sessions on Saturday, September 18

Time

Session Number

 Session Track Session Level
8:00 AM - 5:00 PM 338 ITIL® Operational Support & Analysis Blended Capability Course

Abbey Wiltse (ITpreneurs)

FEE: $1,000.00 		Pre/Post Convention Training General


Sessions on Sunday, September 19

Time

Session Number

 Session Track Session Level
8:00 AM - 5:00 PM 338 ITIL® Operational Support & Analysis Blended Capability Course

Abbey Wiltse (ITpreneurs)

FEE: $1,000.00 		Pre/Post Convention Training General


Sessions on Tuesday, September 21

Time

Session Number

 Session Track Session Level
11:15 AM - 12:15 PM 238 IT Governance Empowerment -- Finding Common Ground

Corjan Bast (ITpreneurs)		 Track 6 - Frameworks, Methodologies and Controls General


Sessions on Wednesday, September 22

Time

Session Number

 Session Track Session Level
10:00 AM - 11:00 AM 244 The Perfect Pair: Combining ITIL® and COBIT for Improved Service Capability

Gary Hardy (ITpreneurs Cobit Education Architect)		 Track 6 - Frameworks, Methodologies and Controls Advanced